We process orders 5 days a week and if your order is in stock and placed before 5pm Monday to Friday we aim to dispatch your order within 1-2 days. Orders placed on a Saturday and Sunday will be processed on the next working day and not collected by a courier until a further 1-2 days.
If your order contains something that is currently out of stock, for example, pre-order or backorder products the order will not be shipped until everything is in stock and allocated.
Once your order ships you will receive a shipping confirmation email with a tracking number so you can follow your parcel from us to you.
We don’t use pigeons its not 1942!? But we do use mostly Royal mail for Domestic (UK) and International shipments. The table below gives an estimate of the delivery time for the UK shipments. Please note that these times are from the point of dispatch not the point of order.
| Shipping method | Destinations | Estimated delivery time* |
| Royal Mail 1st Class | UK and UK out of area regions | 1-2 working days |
| Royal Mail 2nd Class | UK and UK out of area regions | 2-3 working days |
| Royal Mail Tracked 48 | UK and UK out of area regions | 2-3 working days |
| Royal Mail Tracked 24 | UK and UK out of area regions | 1-2 working days |
* These are only estimated delivery times, many factors can change how long delivery takes, please contact us directly if your parcel has not arrived in a reasonable amount of time.
All UK orders over £15 qualify for Free Postage.
Usually shipped between 5-10 working days – excludes Saturdays, Sundays and Bank Holidays.
Orders over £22.50 include tracking and signature upon delivery. In rare cases delivery can take up to 35 working days to be delivered.
Our website uses the IOSS scheme which allows tax to be collected for EU orders under £135 at checkout. No additional import tax or handling fees will be required upon delivery. For orders over £135 it is advised to split orders to take advantage of the scheme.
(10-35 working days – excludes Saturdays, Sundays and Bank Holidays) Orders over £22.50 include tracking and signature upon delivery. In rare cases delivery can take up to 40 working days to be delivered.
Our delivery times are based on working days Monday to Friday (excluding Bank Holidays) and are not guaranteed.
The times listed above does not include picking and processing lead time which can be up to 2-3 working days.
Orders placed during busy seasonal periods may be subject to a longer processing and delivery time.
If you are unsure about the rate you’ll be paying, an exact quotation will be generated upon entering your details at the checkout.
You may incur custom duties and taxes when importing. Please check with your local government or postal website for further information. It is the customers responsibility to pay applicable import taxes on entry to their respective country. For EU customers please refer to the above regarding the IOSS scheme to take advantage of no additional import tax on orders < £135..
Please note that all payments are taken in GBP(£) and all orders are governed by UK law.
Payment methods include PayPal, Visa, Visa Debit, Mastercard, we do not currently accept American Express.
Montgominis Ltd as of 01/01/2026 is no longer VAT registered, as such orders from 01/01/2026 onwards will no longer be subject to VAT charge for UK customers and a zero rate sales tax will apply. This does not exempt International customers from their responsibility to pay their local import duty rates.
Royal mail typically provide fixed delivery fees, and we make every effort to provide the most economical shipping options available. The best way of obtaining a shipping price is to add all of the items you require to a cart, then fill out your delivery information. You will then be presented with the shipping options for your order which you can select from.
Yes. Currently we offer free standard shipping on orders over £15 to UK destinations and International customer orders over £75. Free shipping only applies to standard items, if your cart contains bulky or hazardous products free shipping will not apply. Defining products as bulky of hazardous is subject to change based on courier policies and is at the sole discretion of Montgominis Ltd. Some couriers have additional surcharges for out of area deliveries even within the UK, in this case we offer a heavily reduced rate for the shipment as free shipping cannot apply.
As a small business, we can only process collections 2-3 times a week, collections usually happen late afternoon once a day. If your order is packed after those collections it will be ready to dispatch but remain in our premises until the next working day. Tracking links only start working once a courier collects the parcel from us.
Your tracking number can be found in both your shipping confirmation email and in the “order history” section of your account, if your order has more than one shipment then there will be multiple lines with tracking information.
No, we are e-commerce only with no brick and mortar front store. All orders must be shipped direct to customers.
If your parcel tracking states it has been delivered or if it has been in transit for too long then contact us at info@montgominis.co.uk and we will communicate with the carrier for you. Please note that Royal Mail usually will not accept claims on parcels sent until 30 days have passed since dispatch and you may need to make a formal declaration of non-delivery. If your parcel has indeed been lost then our team will arrange either a refund or replacement to be sent to you in line with our returns & refunds policy.
